Patients Don’t Wear A Sign Around Their Necks

Patients Don’t Wear A Sign Around Their Necks

Imagine three patients walking into your podiatry business, and they’re all wearing a sign around the neck. And on one of the signs, it says, I want a pair of orthotics. The other person walks in, and it says, I do not want orthotics, and in brackets, it says...
Interactive Video DEMO

Interactive Video DEMO

I’m testing a new App that turns standard videos into a more interactive experience for the end-user. If you watch this short video, you’ll see a CLICK HERE button appear at the end. If you click on it, it will take you to my website’s Podiatry...
Preparation is the KEY (to better communication)

Preparation is the KEY (to better communication)

I was recently a guest on the Art of Healthcare, a New Zealand podcast that focuses on communication and the human skills of practitioners versus clinical skills. It was a great conversation, and one of the questions asked by the host was how I developed...
Do You Have A Professional Linkedin Profile?

Do You Have A Professional Linkedin Profile?

Linkedin usage is growing at a rapid rate, and if you don’t have a Linkedin account, then you need to set one up.  Linkedin is an ideal way to connect with other business people, both inside and outside the podiatry profession, and if used correctly, it can...
Using Visual Models with Patients

Using Visual Models with Patients

If you’ve ever had difficulty communicating treatment plans and other instructions to patients or team members, you may find using visual models is exactly what you’re looking for.   Verbal instructions can be difficult to recall and remember,...
Are you MY PODIATRIST?

Are you MY PODIATRIST?

Last night at the Cairns Taipans basketball, I bumped into a friend who said she has been seeing a podiatrist recently for her ongoing heel pain. When I asked who she saw, she said, “I don’t know, it was just A PODIATRIST AT…” and she mentioned...