by Tyson | Oct 9, 2024 | Blog
In this video, I want to address an often-overlooked aspect of patient care: the patient experience. Drawing from a personal encounter with a local orthopaedic surgeon, I’ll walk you through a frustrating visit where basic communication and professionalism were...
by Tyson | Oct 2, 2024 | Blog
Price wars are common in many industries, including podiatry. The idea is simple: when a new competitor arrives, they try to gain market share by being the cheapest option. But I believe getting involved in a price war can harm your business, and here’s why....
by Tyson | Sep 25, 2024 | Blog
Are you aware that your patients stalk you when you’re sleeping? What they find in three key online areas could be the difference between keeping their appointments or cancelling and going elsewhere. An online presence is intended to educate and inform, but it...
by Tyson | Sep 15, 2024 | Blog
Last week, I conducted an On-site Training Day at Sole Focus Podiatry in Toowoomba with Jessica Haydock and her team. It was a very productive day, and it got me thinking about the benefits of visiting podiatry clinics whenever you travel. Of course, I was in...
by Tyson | Sep 4, 2024 | Blog
Continuing from last week’s episode on builders and destroyers, this episode explores intellectual bullies and the ‘Klingons’ who support them, similar to school bullies and their weak cohorts. Last week, I received 45 messages, emails, and phone...
by Tyson | Aug 25, 2024 | Blog
It takes years to build a building, but it only takes seconds to bring it down when explosives are placed at the right points. This is what some destroyers are doing to the podiatry profession. In this week’s video, I discuss the concept of Builders and...
