by Tyson | Sep 25, 2023 | Blog
We’ve all experienced good and bad customer service, and we all will again in the future. When it happens, use it as an opportunity to learn and become a better business owner. Also, I’m a true believer in what you give out, you get back, so if you receive...
by Tyson | Sep 18, 2023 | Blog
A few years ago, I went to Universal Studios, and when you visit, there are three ticket options. General admission, Front of Line Pass and the VIP Ticket. I’ve previously done the Front of Line Pass, but the last time I went, I paid for the VIP Ticket, which...
by Tyson | Sep 17, 2023 | Blog
When we first opened our podiatry businesses, most of us would have had a vision of how it was going to look in the future, but sometimes, we get bogged down in the day-to-day running of the business and lose sight of our original goals, which is why you should...
by Tyson | Sep 10, 2023 | Blog
Relying on word-of-mouth marketing is like trying to win the lottery. You’re hoping your patient is thinking about you at the same time they cross paths with someone who mentions they have a foot problem. A better method is to have systems that will trigger your...
by Tyson | Sep 3, 2023 | Blog
I recently had a fantastic week on the P&O Pacific Encounter; however, during our cruise, I also had the displeasure of eating one of the worst burgers I have ever eaten at Luke Mangan’s Burger Bar. It was dry and tasteless, and others warned me not to order...
by Tyson | Aug 5, 2023 | Blog
There are a number of simple steps you can follow to transition a patient to another podiatrist in your team quite easily; however, you need to be willing to go through the process and not try and rush things. Podiatry Business Coaching Hi, I’m Tyson Franklin,...