Practical Tips for Everyday Application 

I've just spent four days at my favourite event of the year, Business Black Ops in Arizona, and what I learned was...

Most people will extensively prepare before going on a holiday. They will book tickets, plan activities, and even...

Think of bad patients like weeds, and instead of watering them, pull them out to make room for better patients to...

We've all experienced good and bad customer service, and we all will again in the future. When it happens, use it as...

A few years ago, I went to Universal Studios, and when you visit, there are three ticket options. General admission,...

When we first opened our podiatry businesses, most of us would have had a vision of how it was going to look in the...

Relying on word-of-mouth marketing is like trying to win the lottery. You're hoping your patient is thinking about you...

I recently had a fantastic week on the P&O Pacific Encounter; however, during our cruise, I also had the...

There are a number of simple steps you can follow to transition a patient to another podiatrist in your team quite...

Is there really a shortage of podiatrists, or is there a shortage of podiatry businesses willing and able to pay the...

New and recent podiatry graduates need to be taught the concept of delayed gratification and why they should not rush...

If you're giving patients instructions, learn to give them out one at a time and then review them to ensure they are...